Slightly better news
May. 8th, 2007 10:01 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
My lovely car, having grown up in the North East and being 7 years old, ha rusty rear brake discs. They still worked, well enough to pass its MOT, but they made a nasty grinding noise. I took it in to have its puncture & boot light fixed on Friday, and told them about this. Unfortunately, discs aren't covered by the warranty as they're expected to be a consumable component.
5 minutes later, Evans Halshaw Stockport Fiat had agreed to replace them completely free of charge. And have done, this afternoon.
That's £220 parts plus labour, plus VAT. All charged to their "pre-sales preparation" code, as a gesture of customer goodwill.
Ok, I think there's something not quite right still - now when I'm *not* braking there's a strange noise - but it feels as if that'll settle down as the brakes bed in. And even so - I Win :)
5 minutes later, Evans Halshaw Stockport Fiat had agreed to replace them completely free of charge. And have done, this afternoon.
That's £220 parts plus labour, plus VAT. All charged to their "pre-sales preparation" code, as a gesture of customer goodwill.
Ok, I think there's something not quite right still - now when I'm *not* braking there's a strange noise - but it feels as if that'll settle down as the brakes bed in. And even so - I Win :)
no subject
Date: 2007-05-08 09:19 pm (UTC)